Privacy policy.

Introduction

Welcome to It Takes A Village Play Cafe Ltd ("we", "us", or "our"). We are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make bookings, sign up for our newsletter, book events, or purchase items through our site. Payments are processed by an online payment processor, and bookings are managed through Acuity Scheduling. By using our website, you agree to the terms outlined in this Privacy Policy.


Information We Collect

Personal Information

We may collect the following personal information from you:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Payment details (processed securely by our payment processor)

  • Booking information

Usage Data

We may also collect information on how our website is accessed and used. This may include:

  • Your computer’s IP address

  • Browser type and version

  • Pages you visit on our website

  • Time and date of your visit

  • Time spent on each page

  • Other diagnostic data


How We Use Your Information

We use your information for the following purposes:

  • To facilitate bookings and manage reservations

  • To process payments for bookings and purchases

  • To send you newsletters and updates (if you have signed up)

  • To manage and respond to inquiries or issues

  • To improve our website and services

  • To comply with legal obligations

Sharing Your Information

We will not share your personal information with third parties except in the following circumstances:

  • With service providers (such as our payment processor and Acuity Scheduling) to facilitate transactions and bookings

  • To comply with legal obligations or to protect our rights

  • With your consent


Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of any inaccurate data

  • Request deletion of your personal data

  • Object to the processing of your data

  • Request data portability

To exercise any of these rights, please contact us at hello@ittakesavillageplaycafe.com

Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some cookies. However, some parts of our website may not function properly if you disable cookies.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. We encourage you to review this Privacy Policy periodically for any changes.